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CAREERS AT THE METRO GROUP

FOR OVER 90 YEARS, The Metro Group, Inc. has successfully provided performance-based solutions for a myriad of facilities and industrial organizations through our team of account management professionals working together with our technical teams, supported by Corporate. As a result, excellent career opportunities exist with The Metro Group, Inc.

We are seeking enthusiastic candidates to help us continue our steady growth, sell to all types of commercial and industrial enterprises, and provide technical and management services to existing accounts. If you have experience in any of the following areas, we look forward to hearing from you:

– Inside and Outside sales
– Commercial and/or industrial enterprise
– Water treatment (service technician or practical)
– Environmental services
– Practical scientific or chemical engineering
– Technical and/or management services

We want to hire committed employees who will grow in status and recognition with us and we have designed our compensation plan accordingly. Our salaries are competitive and compensation packages include medical and dental insurance, a 401k plan, generous paid time off, and life, short and long term disability insurance. Sales positions also offer competitive commission and expense packages. The Metro Group, Inc. is an Equal Employment Opportunity (EEO) employer.

Please submit your career inquiry and resume by email. Alternatively, submit your information by mail to our Corporate Headquarters using the address below:

HR Department
Attn: Career Opportunities
The Metro Group, Inc.
50-23 Twenty-third Street
Long Island City, NY 11101

Thank you for considering The Metro Group, and we look forward to hearing from you!

Current Open Positions:

Administrative Assistant
Long Island City, NY

Administrative Assistant, Long Island City, NY, USA

The Metro Group, Inc., an established water treatment and boiler services company, is currently looking for an Administrative Assistant. The selected individual will perform a broad range of company-wide support activities to ensure the highest level of satisfaction to our internal and external customers. In this position, the selected individual will be responsible for providing administrative support and serving as the interdepartmental and interoffice liaison.

Key areas of responsibility:

  • Manage vehicle-related inquires and requests: gas cards, insurance cards, title replacements, vehicle donations, etc.
  • Collect documentation on vehicle accidents; prepare for reporting to insurance company
  • Handle cell phone inquiries, basic troubleshooting & reporting; seek Manager approval for new equipment requests
  • Process incoming certificate requests (COIs and Worker’s Compensation); return to requester upon receipt
  • Maintain inventory, stock and make regular purchases for all office, printing, and break room supplies including but not limited to parking cards, stationary, business cards and Amazon purchases
  • Maintain current birthday list and arrange for cake purchases
  • Assist in performing end of month reporting
  • Ensure compliance with shredding guidelines
  • Prepare outgoing mail for mail person pick up on a daily basis (folding/stuff/stamping)
  • Sort and distributing incoming mail on a daily basis
  • Scan vendor invoices and customer payment checks

Requirements:

  • High School Diploma or GED required; Bachelor’s Degree preferred
  • Notary public a plus (otherwise, commitment to obtain within first three months of hire)
  • Excellent Customer Service and Communication Skills
  • Skilled in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)
  • High energy, self-motivated individual driven to see issues through to resolution
  • Flexibility to handle time-sensitive matters as they arise while continuing workflow
  • Must have the ability to maintain confidentiality and exercise discretion
  • Ability to multi-task in fast paced environment with a commitment to responsiveness and customer/co-worker satisfaction

 

Benefits:

  • Medical/dental insurance
  • 401(k) with company match
  • Generous paid leave
  • FSA spending accounts
  • Company sponsored life insurance
  • Year-end profit sharing

 

Boiler Repair/Equipment Installation Sales & Estimating
Long Island City, NY

The Metro Group, Inc. is seeking qualified boiler repair/equipment installation sales and estimating candidates to thrive in a busy, growing water treatment and boiler services company. The successful candidate will be responsible for supporting the estimating and full sales cycle of B2B repair and equipment installation work on boiler systems throughout the NYC/tri-state marketplace. The role is based in Long Island City, NY.

Responsibilities include but are not limited to:

  • Evaluating mechanical systems for installation and repair
  • Accurately and comprehensively understanding customer requirements and translating those requirements into actionable steps
  • Providing pricing and quote work-ups in conjunction with sales team and mechanical team management
  • Seeing the sales cycle through to contract signing
  • Educating customers and internal project management teams on work required

Qualifications include:

  • Clean driver’s license (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
  • Demonstrated knowledge of HVAC, mechanical and/or plumbing systems to be confirmed via a field interview
  • Minimum two years’ experience in a business-to-business sales role. Experience selling in HVAC/mechanical industry or to property managers/contractors a plus
  • Ability to meet the physical requirements of the role, including climbing ladders/stairs to view system components, maneuvering in mechanical rooms, and similar
  • Excellent communication skills

Benefits:

  • Competitive compensation
  • Expense reimbursement
  • Excellent medical/dental and life insurance
  • 401(k) with Company match
  • Generous paid leave
  • Career advancement opportunities

Field Service Technician-Water Treatment
Woburn, MA

The Metro Group, Inc., an established, successful, Water Treatment Company is offering competitive salary and fringe benefits, which include a 401k, profit sharing, medical, dental, paid holidays and vacation/sick time for a Water Treatment Service Technician. Extensive on the job training provided.

As a Field Service Technician, you will be responsible for maintaining the water treatment programs for an assigned group of clients comprised of a wide array of commercial and industrial buildings.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value in fostering an individual’s career growth.

A Successful Candidate will be:

  • Participate in HR related initiatives & projects including the production of various reports on a regular and ad-hoc basis
  • Desiring Long Term Employment and Industry Development.
  • Reliable and a Self Starter.
  • Ethical and Displaying a Consistent Work History.
  • Attentive to Detail and Customer Focused.
  • Mechanically Inclined; Water Treatment Experience Preferred.

Proof of a valid driver’s license, in good standing, is required. If you are called for an interview, you must bring a copy of your driving record with you.

  • Experience in water treatment is a plus.
  • Experience with HVAC or Maintenance is a plus.
  • Experience with water filtration equipment is a plus.
  • Experience with plumbing is a plus.
  • OSHA 10 Card is a plus.
  • Pesticide Applicators License is a plus.
  • Experience with Pest Control is a plus.

HVAC Mechanic
Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for a HVAC Mechanic or Service Technician for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits. Job specifics will involve assisting or leading a crew in repairs, modifications, or installations of various components of HVAC systems; specifically cooling towers and the installation of chemical feed and control equipment.

Responsibilities and Duties:
Additional responsibilities include:

  • Driving a company vehicle
  • Lifting tools, materials and equipment
  • Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Qualifications and Skills
Characteristics of a qualified applicant include:

  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Detail oriented, pride in their work, focus on quality
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • Valid driver’s license
  • High school diploma or GED
  • Experience in HVAC and associated plumbing systems
  • Basic plumbing/pipefitting experience including sweating and soldering pipe, dry taps, and pipe installations

Benefits

Full-time, permanent employment with union entrance, a competitive pay and stable, steady work Monday through Friday with the opportunity for overtime

Information Systems Intern
Long Island City, NY

Job Duties and Responsibilities

This position will work in The Metro Group’s Information Systems Department as an intern performing various technical tasks.  Key responsibilities will include maintaining and supporting all printers, workstations while gaining exposure to servers. This position will require a dynamic professional that’s able to adapt and manage a wide range of technical responsibilities.

Primary responsibilities:

  • Handle in person, telephone, and e-mail inquiries from end users for computer related issues and requests.
  • Provide helpdesk support for various hardware such as desktops, laptops, printers, and scanners.
  • Troubleshoot connectivity issues on wired, wireless, and mobile connections.
  • Create a positive, satisfying customer support experience.
  • Maintain user account information and technical inventory including workstations, printers, printer supplies, etc…
  • Track and own work assignments to closure from beginning to end.
  • Streamline inefficiencies and automate manual processes with elegant and simple scripts.
  • Assist Information Systems team members on various projects and tasks including migrations, reports, scripts, and smaller scale coding projects.

Skills – Experience and Requirements

A successful Information Systems Intern will have the following:

  • Local College student working towards a Bachelor’s Degree or equivalent from four-year College or technical school, preferably in Computer Science, Computer Engineering, Information Systems.
  • Ability to dedicate 20-40 hours per week.
  • Experience putting together computers from scratch.
  • Intermediate to Advanced Excel knowledge.
  • Programming ability in at least one of the following languages – C#, Python, PHP, Java, Node.js
  • Excellent knowledge of Windows computing environments.
    • Ability to drive in command prompt / power shell a plus.
    • Ability to script is also a plus.
  • Excellent inter-personal skills and work well in both a team environment and individually.
  • General “can do” attitude to undertake dynamic changes in workplace.
  • Hungry to learn and take ownership.

Inside Account Manager
Long Island City, NY

Inside Account Manager, Long Island City, NY, USA

Job Summary

The Metro Group, Inc. is currently seeking Account Manager candidates. The selected individual will manage business relationships with customers to ensure accurate and timely responsiveness to customer concerns, increased product penetration, and retention of the customer base. Responsibilities include account management, new business development, and growth.

Responsibilities and Duties

The Account Manager will focus on new, business to business account development. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs, renewing current contracts, and delivering a sales quota. Account Managers are also responsible for customer satisfaction by responding to customer requests, pro-active problem solving and meeting productivity goals.

Qualifications and Skills

  • High School Diploma or GED required; Bachelor’s Degree preferred
  • Minimum of 1 year outside sales experience
  • New business to business (B2B) sales experience preferred
  • “Hunter” sales mentality- goal driven and self-motivated
  • Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)
  • Previous customer service experience in an industrial or service industry preferred
  • Excellent communication skills

Benefits

  • Competitive pay including base salary and commission potential
  • Annual/quarterly performance bonuses & incentives
  • Expense reimbursement
  • Excellent medical/dental insurance
  • 401(k)
  • Generous paid leave
  • Career advancement opportunities

 

Junior Account Manager
Long Island City, NY

The Metro Group, Inc. is currently looking for a Junior Account Manager. The selected individual will work closely with our current Account Management team in managing business relationships with customers to ensure accurate and timely responsiveness to customer concerns, increased product penetration, and retention of the customer. Responsibilities include account management, new business development, and growth.

The Junior Account Manager will focus on selling newly offered products and services to our entire customer base. Responsibilities include heavy outbound call volume, delivering a sales quota, pro-active problem solving, scheduling and organizing sold work, and meeting productivity goals.

QUALIFICATIONS:

  • High School Diploma or GED required; Bachelor’s Degree preferred
  • Minimum of 1 year sales experience
  • New business to business (B2B) sales experience preferred
  • “Hunter” sales mentality- goal driven and self-motivated
  • Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)
  • Previous customer service experience in an industrial or service industry preferred
  • Excellent communication skills
  • Ability to meet physical requirement of position

COMPENSATION and BENEFITS:

  • Competitive pay including Hourly Salary and Commission Potential
  • Annual/Quarterly Performance Bonuses & Incentives
  • Excellent Medical/Dental Insurance
  • 401K
  • Generous Paid Vacation and Holiday Package
  • Career Advancement Opportunities

Project Manager/Business Development
Woburn, MA

The Metro Group, Inc., a successful, established Water Treatment & Mechanical Services Company is seeking qualified candidates for a Project Manager position assigned to various Business Development initiatives. The Project Manager will work with Management and Sales Teams to spearhead and monitor projects connected to growth objectives and business plan goals.

Responsibilities include:

  • Create and present reports detailing metrics and data tied to business plan goals.
  • Create and develop targeted marketing campaigns including digital and telephonic platforms
  • Coordinate and implement campaigns with Marketing and Sales Departments.
  • Liaison between Business Development and various other Departments on operational tasks.
  • Spearhead and implement new product and service offerings
  • Manage Affiliate Partner relationships
  • Project Management for select new offerings and special projects

Requirements:

  • High energy, self-motivated individual with entrepreneurial aspirations
  • Excellent Customer Service and Communication Skills
  • Strong computer skills including Microsoft Excel and CRM environments
  • Ability to multi-task in fast paced environment with a commitment to responsiveness and customer/co-worker satisfaction
  • Excellent work/professional references

A successful candidate will possess some or all of the following qualifications:

  • Digital Marketing and Social Media experience
  • Sales and CRM software experience
  • Customer Service and Account Management experience
  • Bachelor’s Degree in any field

Benefits include competitive salary, medical/dental insurance, 401(k), profit sharing and generous paid leave time. Additional Bonus and incentive structure tied to meeting business unit objectives.

Service Technician-Seasonal
Long Island City, NY

Service Technician-Seasonal

 

The Metro Group, Inc., located in Long Island City, is currently looking for a Service Technician for the Mechanical Division. This division is preparing for an increased volume of boiler work that must be completed this Summer and Fall. The position is seasonal, however, has the potential to transition into a full-time, permanent position if the selected individual continually meets management expectations. Job specifics will involve assisting a lead mechanic in cleaning both the fireside and waterside of a boiler.

 

Additional responsibilities could include:

  • Driving a company vehicle
  • Lifting tools, materials and equipment.
  • Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

 

Characteristics of a qualified applicant include:

  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Detail oriented, pride in their work, focus on quality
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • Valid driver’s license
  • High school diploma or GED (preferred)
  • Experience in HVAC systems or industrial settings (a bonus, but not required)

 

Job type: Part-time, Seasonal, with the potential for transitioning into full-time, permanent employment. A full-time opportunity would mean a union position with competitive pay and stable, steady work Monday through Friday.

 

Service Technician-Water Treatment
Charlotte, NC

Service Technician- Water Treatment, Charlotte, NC, USA

The Metro Group, Inc., an established, successful, Water Treatment Company is offering competitive salary and fringe benefits, which include a 401k, profit sharing, medical, dental, paid holidays and vacation/sick time for a Water Treatment Service Technician. Extensive on the job training provided.

As a Field Service Technician, you will be responsible for maintaining the water treatment programs for an assigned group of clients comprised of a wide array of commercial and industrial buildings.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value in fostering an individual’s career growth.

A Successful Candidate will be:

• Desiring Long Term Employment and Industry Development.
• Reliable and a Self Starter.
• Ethical and Displaying a Consistent Work History.
• Attentive to Detail and Customer Focused.
• Mechanically Inclined; Water Treatment Experience Preferred.

Proof of a valid driver’s license, in good standing, is required. If you are called for an interview, you must bring a copy of your driving record with you.

• Experience in water treatment is a plus.
• Experience with HVAC or Maintenance is a plus.
• Experience with water filtration equipment is a plus.
• Experience with plumbing is a plus.
• OSHA 10 Card is a plus.
• Pesticide Applicators License is a plus.
• Experience with Pest Control is a plus.

Service Technician- Water Treatment
Hornell, NY

Service Technician- Water Treatment, Hornell, NY

The Metro Group, Inc., an established, successful, Water Treatment Company is offering competitive salary and fringe benefits, which include a 401k, profit sharing, medical, dental, paid holidays and vacation/sick time for a Water Treatment Service Technician. Extensive on the job training provided.

As a Field Service Technician, you will be responsible for maintaining the water treatment programs for an assigned group of clients comprised of a wide array of commercial and industrial buildings.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value in fostering an individual’s career growth.

A Successful Candidate will be:

• Desiring Long Term Employment and Industry Development.
• Reliable and a Self Starter.
• Ethical and Displaying a Consistent Work History.
• Attentive to Detail and Customer Focused.
• Mechanically Inclined; Water Treatment Experience Preferred.

Proof of a valid driver’s license, in good standing, is required. If you are called for an interview, you must bring a copy of your driving record with you.

• Experience in water treatment is a plus.
• Experience with HVAC or Maintenance is a plus.
• Experience with water filtration equipment is a plus.
• Experience with plumbing is a plus.
• OSHA 10 Card is a plus.
• Pesticide Applicators License is a plus.
• Experience with Pest Control is a plus.

Service Technician-Water Treatment
Long Island City, NY

Service Technician-Water Treatment, Long Island City, NY

The Metro Group, Inc., an established, successful Water Treatment Company is seeking water treatment service technician candidates. This is a union-track role offering competitive salary and fringe benefits, which include a 401k, medical and dental insurance, paid holidays, and vacation/sick time. Extensive on-the-job training provided.

Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of a wide array of commercial and industrial buildings in and around the NYC-metro area.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value in fostering an individual’s career growth.

A successful candidate will be:

  • Desiring long-term employment and industry development
  • Reliable and a self-starter
  • Displaying a consistent work history
  • Attentive to detail and customer-focused
  • Mechanically inclined; Water Treatment experience preferred

Proof of a valid driver’s license, in good standing, is required.

  • Experience in water treatment is a plus.
  • Experience with HVAC or Maintenance is a plus.
  • Experience with water filtration equipment is a plus.
  • Experience with plumbing is a plus.
  • OSHA 10 Card is a plus.
  • Pesticide Applicators License is a plus.
  • Experience with Pest Control is a plus.

Service Technician-Water Treatment
Mooresville, NC

Field Service Technician – Water Treatment

The Metro Group, Inc., an established, successful, Water Treatment Company is offering competitive salary and fringe benefits, which include a 401k, profit sharing, medical, dental, paid holidays and vacation/sick time for a Water Treatment Service Technician.  Extensive on the job training provided.

As a Field Service Technician, you will be responsible for maintaining the water treatment programs for an assigned group of clients comprised of a wide array of commercial and industrial buildings.  The candidate may reside anywhere within reasonable commuting distance to Charlotte, NC – take home company vehicle and gas card provided.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value in fostering an individual’s career growth.

A Successful Candidate will be:

  • Desiring Long Term Employment and Industry Development.
  • Reliable and a Self Starter.
  • Ethical and Displaying a Consistent Work History.
  • Attentive to Detail and Customer Focused.
  • Mechanically Inclined; Water Treatment Experience Preferred.

Proof of a valid driver’s license, in good standing, is required. If you are called for an interview, you must bring a copy of your driving record with you.

  • Experience in water treatment is a plus.
  • Experience with HVAC or Maintenance is a plus.
  • Experience with water filtration equipment is a plus.
  • Experience with plumbing is a plus.
  • OSHA 10 Card is a plus.
  • Pesticide Applicators License is a plus.
  • Experience with Pest Control is a plus.

Service Technician-Water Treatment
Rock Hill, SC

Field Service Technician – Water Treatment

The Metro Group, Inc., an established, successful, Water Treatment Company is offering competitive salary and fringe benefits, which include a 401k, profit sharing, medical, dental, paid holidays and vacation/sick time for a Water Treatment Service Technician.  Extensive on the job training provided.

As a Field Service Technician, you will be responsible for maintaining the water treatment programs for an assigned group of clients comprised of a wide array of commercial and industrial buildings.  The candidate may reside anywhere within reasonable commuting distance to Charlotte, NC – take home company vehicle and gas card provided.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value in fostering an individual’s career growth.

A Successful Candidate will be:

  • Desiring Long Term Employment and Industry Development.
  • Reliable and a Self Starter.
  • Ethical and Displaying a Consistent Work History.
  • Attentive to Detail and Customer Focused.
  • Mechanically Inclined; Water Treatment Experience Preferred.

Proof of a valid driver’s license, in good standing, is required. If you are called for an interview, you must bring a copy of your driving record with you.

  • Experience in water treatment is a plus.
  • Experience with HVAC or Maintenance is a plus.
  • Experience with water filtration equipment is a plus.
  • Experience with plumbing is a plus.
  • OSHA 10 Card is a plus.
  • Pesticide Applicators License is a plus.
  • Experience with Pest Control is a plus.