CAREERS AT THE METRO GROUP

FOR OVER 95 YEARS, The Metro Group, Inc. has provided performance-based solutions for a multitude of facilities and industrial organizations through our team of account management professionals working together with our technical teams and field personnel, supported by robust central technical and operations teams.

We are always looking for enthusiastic team players to help us continue our steady growth, sell to all types of commercial and industrial enterprises, and provide technical and administrative management services to existing accounts. If you have experience in any of the following areas, we look forward to hearing from you:

  • Inside or Outside sales
  • Commercial and/or industrial enterprise
  • Water treatment (service technician or practical)
  • Environmental services
  • Manufacturing or chemistry
  • Practical scientific or chemical engineering
  • Technical or management services
  • Information Technology or Information Systems
  • Finance or Operations
  • Administrative Support

We’re interested in committed team members who will grow in status and recognition with us. Our salaries are competitive and compensation packages include medical and dental insurance, a 401k plan, generous paid time off, and life, short and long term disability insurance. Sales positions also offer competitive commission and expense packages. The Metro Group, Inc. is an Equal Employment Opportunity (EEO) employer.

Please submit your career inquiry and resume by email or using the Apply Now form.

Thank you for considering The Metro Group, and we look forward to hearing from you!

Current open positions: If you don’t see something right now that fits your skill set or is in your geography, please use the Apply Now form. Your application will be received, and we’ll contact you if there may be a good fit with our team!

Boiler Repair/Equipment Installation Sales & Estimating
Long Island City, NY

The Metro Group, Inc. is seeking qualified boiler repair/equipment installation sales and estimating candidates to thrive in a busy, growing water treatment and boiler services company. The successful candidate will be responsible for supporting the estimating and full sales cycle of B2B repair and equipment installation work on boiler systems throughout the NYC/tri-state marketplace. The role is based in Long Island City, NY.

Responsibilities include but are not limited to:

  • Evaluating mechanical systems for installation and repair
  • Accurately and comprehensively understanding customer requirements and translating those requirements into actionable steps
  • Providing pricing and quote work-ups in conjunction with sales team and mechanical team management
  • Seeing the sales cycle through to contract signing
  • Educating customers and internal project management teams on work required

Qualifications include:

  • Clean driver’s license (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
  • Demonstrated knowledge of HVAC, mechanical and/or plumbing systems to be confirmed via a field interview
  • Minimum two years’ experience in a business-to-business sales role. Experience selling in HVAC/mechanical industry or to property managers/contractors a plus
  • Ability to meet the physical requirements of the role, including climbing ladders/stairs to view system components, maneuvering in mechanical rooms, and similar
  • Excellent communication skills

Benefits:

  • Competitive compensation
  • Expense reimbursement
  • Excellent medical/dental and life insurance
  • 401(k) with Company match
  • Generous paid leave
  • Career advancement opportunities

HVAC/R Lead Technician
Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for an experienced HVAC/R Lead Technician for their Mechanical Division. The position is a full-time, permanent position with company benefits. Job specifics will involve service and troubleshooting of heating, ventilation and air conditioning systems as well as leading a crew in the inspection and completion of equipment repairs, replacements, installations and system start-ups. Knowledge in various cooling systems (i.e., Aaon, LG, Mitsubishi, Evapco, Marley, BAC) is desired.

Additional responsibilities could include:

  • Driving a company vehicle
  • Lifting tools, materials and equipment.
  • Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Characteristics of a qualified applicant include:

  • Strong problem solving and critical thinking skills
  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Detail oriented, pride in their work, focus on quality
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • Valid driver’s license
  • High school diploma or GED

Job type: Full-time, permanent employment, a competitive pay and stable, steady work Monday through Friday, 7:30AM to 4PM with the opportunity for overtime.

HVAC Mechanic
Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for a HVAC Mechanic or Service Technician for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits. Job specifics will involve assisting or leading a crew in repairs, modifications, or installations of various components of HVAC systems; specifically cooling towers and the installation of chemical feed and control equipment.

Responsibilities and Duties:
Additional responsibilities include:

  • Driving a company vehicle
  • Lifting tools, materials and equipment
  • Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Qualifications and Skills
Characteristics of a qualified applicant include:

  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Detail oriented, pride in their work, focus on quality
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • Valid driver’s license
  • High school diploma or GED
  • Experience in HVAC and associated plumbing systems
  • Basic plumbing/pipefitting experience including sweating and soldering pipe, dry taps, and pipe installations

Benefits

Full-time, permanent employment with union entrance, a competitive pay and stable, steady work Monday through Friday with the opportunity for overtime

Inside Account Manager
Long Island City, NY

Inside Account Manager, Long Island City, NY, USA

Job Summary

The Metro Group, Inc. is currently seeking Account Manager candidates. The selected individual will manage business relationships with customers to ensure accurate and timely responsiveness to customer concerns, increased product penetration, and retention of the customer base. Responsibilities include account management, new business development, and growth.

Responsibilities and Duties

The Account Manager will focus on new, business to business account development. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs, renewing current contracts, and delivering a sales quota. Account Managers are also responsible for customer satisfaction by responding to customer requests, pro-active problem solving and meeting productivity goals.

Qualifications and Skills

  • High School Diploma or GED required; Bachelor’s Degree preferred
  • Minimum of 1 year outside sales experience
  • New business to business (B2B) sales experience preferred
  • “Hunter” sales mentality- goal driven and self-motivated
  • Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)
  • Previous customer service experience in an industrial or service industry preferred
  • Excellent communication skills

Benefits

  • Competitive pay including base salary and commission potential
  • Annual/quarterly performance bonuses & incentives
  • Expense reimbursement
  • Excellent medical/dental insurance
  • 401(k)
  • Generous paid leave
  • Career advancement opportunities

 

Junior Account Manager
Long Island City, NY

The Metro Group, Inc. is currently looking for a Junior Account Manager. The selected individual will work closely with our current Account Management team in managing business relationships with customers to ensure accurate and timely responsiveness to customer concerns, increased product penetration, and retention of the customer. Responsibilities include account management, new business development, and growth.

The Junior Account Manager will focus on selling newly offered products and services to our entire customer base. Responsibilities include heavy outbound call volume, delivering a sales quota, pro-active problem solving, scheduling and organizing sold work, and meeting productivity goals.

QUALIFICATIONS:

  • High School Diploma or GED required; Bachelor’s Degree preferred
  • Minimum of 1 year sales experience
  • New business to business (B2B) sales experience preferred
  • “Hunter” sales mentality- goal driven and self-motivated
  • Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)
  • Previous customer service experience in an industrial or service industry preferred
  • Excellent communication skills
  • Ability to meet physical requirement of position

COMPENSATION and BENEFITS:

  • Competitive pay including Hourly Salary and Commission Potential
  • Annual/Quarterly Performance Bonuses & Incentives
  • Excellent Medical/Dental Insurance
  • 401K
  • Generous Paid Vacation and Holiday Package
  • Career Advancement Opportunities

Junior HVAC/R Technician
Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for a motivated Junior HVAC/R Technician for their Mechanical Division. The position is a full-time, permanent position with company benefits. Job specifics will involve assisting a lead technician in the service, repair, replacement and installation of heating, ventilation and air conditioning systems. Knowledge in various cooling systems (i.e., Aaon, LG, Mitsubishi, Evapco, Marley, BAC) is desired.

Additional responsibilities could include:

  • Driving a company vehicle
  • Lifting tools, materials and equipment.
  • Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Characteristics of a qualified applicant include:

  • Strong problem solving and critical thinking skills
  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Detail oriented, pride in their work, focus on quality
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • Valid driver’s license
  • High school diploma or GED

Job type: Full-time, permanent employment, a competitive pay and stable, steady work Monday through Friday, 7:30AM to 4PM with the opportunity for overtime.

Outside Sales Professional
Woburn, MA

The Metro Group, Inc., is looking for enthusiastic, smart, hard-working candidates to join a growing team. People who become a part of our workforce seek a career and the opportunity for continual personal growth. As an established, successful water treatment company in business for over 95 years, Metro offers competitive salary and generous fringe benefits, including medical and dental insurance, 401k with company match and profit sharing, and industry-leading paid leave time. Extensive on the job training is also provided.

As an Outside Sales Professional, you will be responsible for working with our Marketing and Technical departments to focus on business development to target markets and clients in New England. This will support maintenance of the water treatment programs for an assigned group of clients comprised of a wide array of commercial and industrial buildings. This services we provide is critical to our clients’ infrastructure and this role offers the opportunity to take personal ownership of and pride in their business successes as well as the company’s.

Partnering on solutions for our clients since 1925, Metro is one of the oldest, most established water treatment companies in the business and also one of the fastest growing. Metro has the largest water treatment service fleet in New England and is one of only two water treatment companies in the country to have an in-house laboratory with CDC Elite and ELAP certification for Legionella testing.

This role is business development focused. Water Treatment experience is preferred but not essential. We are looking for someone who can sell.

Responsibilities include:

  • Promote energy saving and risk reducing water management programs to target prospects
  • Develop new client relationships to add to the established book of business
  • Building lasting client relationships by promoting Metro’s products and services that help us meet our growth goals is the primary objective

Requirements:

  • High energy, self-motivated individual with entrepreneurial aspirations
  • Excellent customer service and communication skills
  • Ability to multi-task in fast paced environment with a commitment to responsiveness and customer/co-worker satisfaction
  • Excellent professional references

A successful candidate will possess some or all of the following qualifications:

  • Sales experience with a track record of success
  • Customer service and account management experience
  • Business development experience
  • Bachelor’s Degree in Business, Engineering or related field

Benefits include competitive salary, medical/dental insurance, 401(k), profit sharing and generous paid leave time. Additional bonus, commission and incentive structure tied to meeting business unit objectives.

Service Manager
Long Island City, NY

The Metro Group, Inc., is looking for enthusiastic, smart, hard-working Service Manager candidates to join a growing team. People who become a part of our workforce seek a career and the opportunity for continual personal growth, not just another job. As an established, successful water treatment company in business for over 95 years, Metro offers competitive salary and generous fringe benefits, including medical and dental insurance, 401k with company match and profit sharing, and industry-leading paid leave time. Extensive on the job training is also provided.

The selected individual will work closely with the Division Manager in assisting to manage business relationships with customers to ensure accurate and timely responsiveness to customer concerns, increased product penetration, and retention of the customer. Responsibilities include working directly with Service Technicians in a supervisory role.

The Service Manager will be involved in hiring, training and developing Service Technicians to ensure Metro customers receive the highest level of customer service and quality. The Service Manager will also oversee many key performance indicators for the Service Department including: maintaining excellent customer relationships, increasing internal sales, maintaining an efficient route structure, scheduling routine and special work with customers, responding to customer requests, pro-active problem solving and meeting productivity goals, handling emergency customer visits and assisting with job completion. Other duties may include general office work; answering service-related phone calls, organizing files etc.

QUALIFICATIONS:

  • High School Diploma or GED required; Bachelor’s Degree preferred
  • Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)
  • Previous customer service experience in an industrial or service industry preferred
  • Previous supervisory experience preferred
  • Excellent communication skills
  • Ability to meet physical requirement of position
  • Clean and valid Driver’s License

COMPENSATION and BENEFITS:

  • Competitive compensation including base salary and commission potential
  • All expenses reimbursed
  • Annual/quarterly performance bonuses & incentives
  • Excellent medical/dental Insurance
  • 401k
  • Generous paid leave and Company holidays package
  • Career Advancement Opportunities

 

Service Technician – Water Treatment
Woburn, MA

The Metro Group, Inc., is looking for enthusiastic, smart, hard-working candidates to join a growing team. People who become a part of our workforce seek a career and the opportunity for continual personal growth, not just another job. As an established, successful water treatment company in business for over 95 years, Metro offers competitive salary and generous fringe benefits, including medical and dental insurance, 401k with company match and profit sharing, and industry-leading paid leave time.  Extensive on the job training is also provided.

As a Field Service Technician, you will be responsible for maintaining the water treatment programs for an assigned group of clients comprised of a wide array of commercial and industrial buildings. This work is critical to our clients’ infrastructure and offers the opportunity to take personal ownership of and pride in their business successes as well as the company’s.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime and who are looking to establish themselves with a company that puts high value on fostering an individual’s career growth.

A successful candidate will be:

  • Desiring long-term employment and industry development
  • Reliable and a self-starter
  • Ethical and displaying a consistent work history
  • Attentive to detail and customer-focused
  • Mechanically inclined

Proof of a valid driver’s license, in good standing, is required. If you are called for an interview, you must bring a copy of your driving record with you.

Experience in any of the following areas is a plus, but not required:

  • Water treatment
  • HVAC or Maintenance
  • Water filtration equipment
  • Plumbing
  • Pest control

 

Any of the following additional credentials are a plus, but not required:

  • OSHA 10 Card
  • Pesticide Applicators License

Seasonal HVAC Service Work
Long Island City, NY

The Metro Group, Inc., located in Long Island City, is currently looking for a Service Technician for the Mechanical Division. This division is preparing for an increased volume of work that must be completed this Spring. The position is seasonal, however, has the potential to transition into a full-time, permanent position if the selected individual continually meets management expectations. Specific tasks performed within this role would include assisting a lead mechanic in chemically treating, cleaning, servicing, repairing or replacing various heating and cooling systems.  Specific systems in which you could be working on include boilers, cooling towers, or other mechanical units. Candidate must be available to work from 7:30AM to 4PM, Monday through Friday.

Additional responsibilities could include:

  • Driving a company vehicle
  • Lifting tools, materials and equipment.
  • Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.

Characteristics of a qualified applicant include:

  • Agreeable and self-motivated team member
  • Enthusiastic in taking on assignments and responsibilities
  • Willing to learn and work as a productive team member
  • Detail oriented, pride in their work, quality-focused
  • Clear communication skills
  • Capable of working in a professional environment and providing great customer service while on a job-site
  • Ability to meet physical requirements of position
  • Valid driver’s license
  • High school diploma or GED (preferred)
  • Experience in HVAC systems or industrial settings (preferred, but not required)

Job type: Part-time, Seasonal, with the potential for transitioning into full-time, permanent employment. A full-time opportunity would mean a union position with competitive pay and stable, steady work Monday through Friday.

Service Technician-Water Treatment
Long Island City, NY

Service Technician-Water Treatment, Long Island City, NY

The Metro Group, Inc., an established, successful Water Treatment Company is seeking water treatment service technician candidates. This is a union-track role offering competitive salary and fringe benefits, which include a 401k, medical and dental insurance, paid holidays, and vacation/sick time. Extensive on-the-job training provided.

Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of a wide array of commercial and industrial buildings in and around the NYC-metro area.

This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value in fostering an individual’s career growth.

A successful candidate will be:

  • Desiring long-term employment and industry development
  • Reliable and a self-starter
  • Displaying a consistent work history
  • Attentive to detail and customer-focused
  • Mechanically inclined; Water Treatment experience preferred

Proof of a valid driver’s license, in good standing, is required.

  • Experience in water treatment is a plus.
  • Experience with HVAC or Maintenance is a plus.
  • Experience with water filtration equipment is a plus.
  • Experience with plumbing is a plus.
  • OSHA 10 Card is a plus.
  • Pesticide Applicators License is a plus.
  • Experience with Pest Control is a plus.