.NET Web Developer/Business Analyst, Entry Level-Long Island City, NY
Account Manager-Long Island City, NY
The Metro Group, Inc. is currently seeking Account Manager candidates. The selected individual will manage business relationships with customers to ensure accurate and timely responsiveness to customer concerns, increased product penetration, and retention of the customer base. Responsibilities include account management, new business development, and growth.
The Account Manager will focus on new, business to business account development. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs, renewing current contracts, and delivering a sales quota. Account Managers are also responsible for customer satisfaction by responding to customer requests, pro-active problem solving and meeting productivity goals.
Requirements:
- High School Diploma or GED required; Bachelor’s Degree preferred
- Minimum of 1 year outside sales experience
- New business to business (B2B) sales experience preferred
- “Hunter” sales mentality- goal driven and self-motivated
- Knowledgeable in Microsoft Office applications (including Outlook, Word, Excel, PowerPoint)
- Previous customer service experience in an industrial or service industry preferred
- Excellent communication skills
- Competitive pay including base salary and commission potential
- Annual/quarterly performance bonuses & incentives
- Expense reimbursement
- Excellent medical/dental insurance
- 401(k)
- Generous paid leave
- Career advancement opportunities
Administrative Assistant: Mechanical Department-Long Island City, NY
Established water treatment and HVAC services company located in Long Island City, NY seeks an energetic, detailed-oriented administrative professional with a demonstrated track record of excelling in a fast-paced environment where the ability to multi-task is essential. Position being filled immediately.
Role and Responsibilities (include but not limited to):
- Call and coordinate with vendors on purchasing and orders
- Dispatch colleagues to job sites
- Interface with other departments regarding work and scheduling
- Answer department phone
- Accurate typing skills
- Communication skills
- Well-organized with attention to details
- Basic knowledge of Microsoft Office
- Team - Oriented approach
- Excellent Benefits package including medical and dental insurance
- 401K Retirement Plan including company match
- Paid holidays, Paid Personal Time Off
- Company-paid life insurance
- Extensive on the job training provided with career advancement opportunities
Field Supervisor-Long Island City, NY
The Metro Group, Inc. is seeking qualified Field Supervisor candidates to thrive in a growing water treatment, HVAC-R and mechanical services company. The successful candidate will be responsible for direct supervision of the Mechanical Division’s field technicians and oversight of various mechanical and HVAC/R repair jobs and installation projects.
Role and Responsibilities (include but not limited to):
- Effectively lead, manage, and communicate with field team members
- Ensure field members have clear, daily direction of their defined scope of work
- Aid in the development of field team members
- Communication with the Field Foreman and management regarding personnel-related items
- Coordination with in-office support and project management teams regarding job-specific items, including material orders, staffing, job status, etc.
- Ensure employee adherence to safety and quality measures
- Execute project plans and scope according to the project documents, plans, budget and timeline, at the direction of the Project Management team
- Determine job/ project resourcing requirements (i.e., staffing, staging, etc.)
- Professional representation at project coordination or Customer meetings
- Provide best in class Customer service; accurately and comprehensively understanding customer requirements and translating those requirements into actionable steps
- Clean driver’s license (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
- Demonstrated knowledge of mechanical, HVAC-R, and plumbing systems to be confirmed during a field interview
- Ability to meet the physical requirements of the role, including climbing ladders/stairs to view system components, maneuvering in mechanical rooms, and similar
- Ability to work in a fast-paced environment
- Good at prioritizing tasks to meet deadlines
- Analytical with strong attention to detail
- Excellent communication skills
- Strong leadership and initiative
- Proficient with Microsoft Office: Outlook/Word/Excel
- Competitive compensation
- Expense reimbursement
- Excellent medical/dental and life insurance
- 401(k) with Company match and profit sharing
- Life insurance
- Generous paid leave
- Career advancement opportunities
HVAC Installer-Long Island City, NY
The Metro Group, Inc., located in Long Island City, is currently looking for a HVAC Installer for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits.
Role and Responsibilities (include but not limited to):
- Assisting or leading a crew in repairs, modifications, or installations of various HVAC systems
- Driving a company vehicle
- Lifting tools, materials and equipment.
- Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.
- Experience in installing, replacing, and start-up of various HVAC systems
- Basic plumbing/pipefitting experience including sweating and soldering pipe, dry taps, and pipe installations
- Ability to read blueprints is desired
- Experience in Duct Work install is desired
- Qualified leader, capable of directing a crew to maximize productivity
- Collaborative with Field Supervisors and Project Managers
- Agreeable and self-motivated team member, takes initiative
- Enthusiastic in taking on assignments and responsibilities, willing to learn
- Detail oriented, pride in their work, focus on quality
- Clear communication skills
- Capable of working in a professional environment and providing great customer service
- Capable of following company policies and procedures
- Ability to meet physical requirements of position
- Valid driver’s license
- High school diploma or GED
- Applicable industry training and certifications (i.e., OSHA 30-hr, EPA 608 Certified, F60, etc.)
HVAC Mechanic-Long Island City, NY
The Metro Group, Inc., located in Long Island City, is currently looking for a HVAC Mechanic or Service Technician for their Mechanical Division. The position is a full-time, permanent position with union entrance and company benefits.
Role and Responsibilities:
- Assisting or leading a crew in repairs, modifications, or installations of various components of HVAC systems
- Installation/repair of cooling towers and the installation of water treatment chemical feed and control equipment
- Driving a company vehicle
- Lifting tools, materials and equipment
- Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.
- Experience in HVAC and associated plumbing systems
- Basic plumbing/pipefitting experience including sweating and soldering pipe, dry taps, and pipe installations
- Strong problem solving and critical thinking skills
- Agreeable and self-motivated team member, takes initiative
- Enthusiastic in taking on assignments and responsibilities, willing to learn
- Detail oriented, pride in their work, focus on quality
- Clear communication skills
- Capable of working in a professional environment and providing great customer service
- Capable of following company policies and procedures
- Ability to meet physical requirements of position
- Valid driver’s license
- High school diploma or GED
- Applicable industry training and certifications (i.e., OSHA 30-hr, EPA 608 Certified, F60, etc.) are desired
HVAC Technical Specialist-Long Island City, NY
The Metro Group, Inc., located in Long Island City, is seeking qualified HVAC Technical Specialist to thrive in a growing water treatment and HVAC-R services company.
Role and Responsibilities (including but not limited to):
- Provide Technical guidance, support, and expertise for our HVAC Service and Installation divisions
- Supply in-field guidance to the company’s field technicians, Foremen, and Project Managers
- Survey and providing technical support for our Estimators
- Work with the Company’s Account Managers to provide customer-facing expertise and technical support
- Demonstrated knowledge and expertise of HVAC-R, mechanical and plumbing systems to be confirmed during a field interview
- Ability to meet the physical requirements of the role, including climbing ladders/stairs to view system components, maneuvering in mechanical rooms, and similar
- Capable of reading blueprints
- Ability to work in a fast-paced environment
- Analytical with strong attention to detail
- Excellent communication skills
- Detail oriented, pride in their work, focus on quality
- Capable of working in a professional environment and providing great Customer Service
- Agreeable and self-motivated team member, willing to help, flexible
- Enthusiastic in taking on assignments and responsibilities
- Clean driver’s license (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
- High school diploma or GED
- Proficient with Microsoft Office: Outlook/Word/Excel
- Competitive compensation
- Expense reimbursement
- Excellent medical/dental and life insurance
- 401(k) with Company match and profit sharing
- Generous paid leave
- Life insurance
- Career advancement opportunities
Information Systems Help Desk
The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.
We are currently seeking a motivated individual to provide Help Desk-level maintenance and network support to IT user’s company wide. The position will install and troubleshoot computer hardware/software, systems and data related to email, printers, phone system, etc. Additionally, this position will support network connectivity for CPUs, laptops, VPNs, remote desktop and mobile devices (both on site and remotely). The successful candidate should be a dynamic professional that’s able to adapt and manage a wide range of technical responsibilities.
Role and Responsibilities (include but not limited to):
- Administration and internal support of the company PCs, servers, internet, A/V equipment, network wiring/cabling, phones and related equipment
- Assist employee users with all IT-related issues and providing desktop support across a distributed workforce with multiple offices, including remotely via Desktop Central
- Set up and close all hardware and software IT requests for new/departing employees, including sourcing and rolling out desktop or laptop, cell phone and desk phone, and personal scanners/other peripherals
- Administration of IT asset management software including enrollment, maintenance, policy enforcement, and tracking of all company provided devices via Desktop Central
- Ensure servers and systems are up according to their SLAs and mitigate risks concerning downtime / data loss
- Support and liaise, as point person for IT/network projects, ensuring on time and on budget completion with minimal operational impact
- Work effectively and efficiently with outside vendors, often times liaising between vendors and our users
- Correctly prioritize and troubleshoot issues reported by users for timely resolution, escalating to management/outside vendors when required
- Provide basic level of training on proprietary programs for new users
- Complete system upgrades, maintaining licensing, performing routine PC maintenance
- Maintain inventory for IT-related consumables
- Assist executive management with research and special project
- Must have excellent communication and prioritization skills with an emphasis on customer service & satisfaction
- Bachelor’s degree in computer science, information technology, information systems, or similar, plus two years relevant experience
- An appetite to learn
- Windows Server administration experience including Active Directory, DNS, DHCP, IIS, print servers a plus
- Virtual machine administration experience (specifically VMWare) – configuring, resizing, deploying, decommissioning a plus
- O365 and Azure administration experience a plus
- Networking and Firewall setup and maintenance experience a plus
- Scripting experience with PowerShell / batch scripting, PERL, Python, etc. a plus
- Excellent Benefits package including medical and dental insurance
- 401K Retirement Plan including company match
- Paid holidays, Paid Personal Time Off
- Company-paid life insurance
- Extensive on the job training provided with career advancement opportunities
Laboratory Analyst-Long Island City, NY
The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long-lasting partnerships not only with our clients but most importantly with our employees.
We are currently seeking a motivated Laboratory Analyst to fill a dual-role position in a busy, growing chemical and microbiological lab. This role involves conducting microbiological testing of water samples on Legionella, HPC and Coliform / E-Coli. It additionally includes performing chemical analyses on water samples using titration and instrument-based analysis methods.
Role and Responsibilities (include but not limited to):
- Perform routine laboratory operations focusing on water samples from arrival in the lab through reporting, following written SOPs
- Ensure sample turnaround time goals as well as other key performance indicators are met
- Conduct quality control analysis in accordance with the laboratory’s established program
- Capture and record accurate and complete analytical information
- Respond to requests from Laboratory Manager
- Assist with instrument maintenance and general housekeeping of the laboratory
- Learn new techniques and technologies as appropriate
- Work effectively with other departments
- Bachelor's degree in Biology or Microbiology, with heavy course work in Chemistry and demonstrated success in Analytical Chemistry
- Minimum of 2 years prior Laboratory work experience
- Ability to understand and translate laboratory results
- Accurate typing skills
- Communication skills
- Team - Oriented approach
- Excellent Benefits package including medical and dental insurance
- 401K Retirement Plan including company match
- Paid holidays, Paid Personal Time Off
- Company-paid life insurance
- Extensive on the job training provided with career advancement opportunities
Laboratory Sample Technician-Long Island City, NY
The Metro Group, Inc., is an established, successful, premier Building Services company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long-lasting partnerships not only with our clients but most importantly with our employees.
We are currently seeking a motivated Laboratory Sample Technician to fulfill a dual role position supporting the Analyst teams for both a microbiological and a chemical lab. The Analyst teams, conduct microbiological testing for water samples on Legionella, HPC and Coliform / E-Coli as well as. test water samples using titration and instrument-based analysis methods. This role also includes pertinent administrative duties and is the perfect entry-level opportunity for a recent graduate in the sciences.
Role and Responsibilities (include but not limited to):
- Maintenance of company proprietary critical database(s)
- Receiving and logging in samples upon arrival
- Organizing chains of custody
- Preparation of plates and labels for samples to be processed
- Maintaining inventory of Micro and Chemical Lab supplies
- Monitoring laboratory instruments and keeping daily logs
- Preparing filtration stations
- Supporting data maintenance through manual and electronic logbooks
- Communications between the laboratory and internal clients
- College degree with course work in Biology, Microbiology or Chemistry
- Ability to understand and translate laboratory results
- Accurate typing skills
- Communication skills
- Well organized with attention to details
- Basic knowledge of Microsoft Office
- Team - Oriented approach
- Excellent Benefits package including medical and dental insurance
- 401K Retirement Plan including company match
- Paid holidays, Paid Personal Time Off
- Company-paid life insurance
- Extensive on the job training provided with career advancement opportunities
Lead HVAC Ductwork Installer-Long Island City, NY
The Metro Group, Inc., located in Long Island City, is currently looking for a motivated Lead HVAC Ductwork Installer for their Mechanical Division.
Role and Responsibilities:
- Technician must have knowledge of duct work installation and repair and reading and understanding blue prints.
- Driving a company vehicle
- Lifting tools, materials and equipment.
- Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.
- Qualified leader, capable of directing a crew to maximize productivity
- Collaborative with Field Supervisors and Project Managers
- Agreeable and self-motivated team member, takes initiative
- Enthusiastic in taking on assignments and responsibilities, willing to learn
- Detail oriented, pride in their work, focus on quality
- Clear communication skills
- Capable of working in a professional environment and providing great customer service
- Capable of following company policies and procedures
- Ability to meet physical requirements of position
- Valid driver’s license
- High school diploma or GED
- Applicable industry training and certifications (i.e., OSHA 30-hr, etc.)
Lead HVAC/R Service Technician-Long Island City, NY
The Metro Group, Inc., located in Long Island City, is currently looking for an experienced Lead HVAC/R Service Technician for their Mechanical Division. The position is a full-time, permanent position with company benefits.
Role and Responsibilities (include but are not limited to):
- Servicing, troubleshooting, and diagnosing heating, ventilation and air conditioning systems
- Leading a crew in the inspection and completion of equipment repairs, replacements, installations and system start-ups
- Driving a company vehicle
- Lifting tools, materials and equipment.
- Performing other miscellaneous tasks to support the operation, when needed. For example, assisting on other job types, doing material pick-up and deliveries, etc.
- Knowledge in various cooling systems (i.e., Aaon, LG, Mitsubishi, Evapco, Marley, BAC) is desired
- Knowledge of various heating systems and associated plumbing is desired
- Basic plumbing/pipefitting experience including sweating and soldering pipe, etc.
- Strong problem solving and critical thinking skills
- Agreeable and self-motivated team member, takes initiative
- Enthusiastic in taking on assignments and responsibilities, willing to learn
- Detail oriented, pride in their work, focus on quality
- Clear communication skills
- Capable of working in a professional environment and providing great customer service
- Capable of following company policies and procedures
- Ability to meet physical requirements of position
- Valid driver’s license
- High school diploma or GED
- Applicable industry training and certifications (i.e., OSHA 30-hr, EPA 608 Certified, F60, etc.)
Marketing Manager
The Metro Group, Inc., is an established, successful, premier Building Service company founded in 1925. Our services include water treatment, boiler repairs, service and installations, HVAC repairs, water services & testing, regulatory compliance and various other valuable building services. We take pride in the work we do while building long lasting partnerships not only with our clients but most importantly with our employees.
We are currently seeking an experienced, energetic and creative Marketing Manager to develop, implement and manage strategic marketing plans, company-wide. The ideal candidate should be self-driven and have the ability to spearhead various marketing programs that will support business objectives, lead acquisition, foster customer retention, execute business development, provide sales support and increase service & brand awareness. These initiatives will be created across a variety of channels. This person may be based out of the Long Island City, NY area or in the South Hackensack, NJ area but will be all, or mostly remote for the time being.
Role and Responsibilities (include but not limited to):
- Oversee and coordinate product / service development with marketing trends
- Manage marketing staff and further build a team
- Partner with internal stakeholders, external agencies and vendors as part of marketing execution goals
- Manage and oversee social media, advertisement across all media platforms (print, Google AdWords, radio, etc.)
- Create, edit and publish content (text, images, videos, etc.) to grow engagement / followers
- Create and execute a social media calendar to reflect company’s goals and special announcements or information
- Collect content and maintain company website
- Maintain and optimize marketing budget
- Report metrics on advertising, customer satisfaction and other data as requested by the CEO/Executive Team
- Ensure positive outcomes from marketing efforts and budget spent
- Marketing Degree with a minimum of 4 years relevant experience
- Mircrosoft Office; proficient in Excel (reporting) and Word (advertising design)
- Skills in all the following: Google AdWords, all major social media platforms (including but not limited to Facebook, Instagram, LinkedIn, YouTube)
- Strong project management and organizational skills; deadline and detail-oriented
- Innovative with excellent written and oral communication skills; networking ability
- Strong problem-solving ability, including metrics-driven thinking
- Excellent Benefits package including medical and dental insurance
- 401K Retirement Plan including company match
- Paid holidays, Paid Personal Time Off
- Company-paid life insurance
- Career advancement opportunities
Mechanical Estimator: HVAC/R Installations-Long Island City, NY
The Metro Group, Inc. is seeking qualified Estimator candidates to thrive in a growing water treatment, Mechanical, and HVAC-R services company. The successful candidate will be responsible for estimating maintenance, treatment, and repair work on mechanical, HVAC heating and cooling systems. The role is based in Long Island City, NY.
The Position will work closely with the Product Specialist and field technicians as well as account managers to ensure best-in-class customer satisfaction.
Responsibilities include but are not limited to:
- Preparing cost estimates and proposals, including review of information collected during the field Survey, coordinate with Surveyor to gather any necessary Survey-specific information, collect pricing from vendors, and accurately identify labor requirements
- Coordinating with the operation to relay information captured during the estimating phase as well as reviewing job approach and implementation, as needed
- Providing technical support to the Sales Team and Customers
- Knowledge of mechanical and plumbing systems is desired
- Analytical with strong attention to detail
- Ability to work in a fast-paced environment
- Good at prioritizing tasks to meet deadlines
- Excellent communication skills
- Proficient with Microsoft Office: Outlook/Word/Excel
- Competitive compensation
- Expense reimbursement
- Excellent medical/dental and life insurance
- 401(k) with Company match and profit sharing
- Life insurance
- Generous paid leave
- Career advancement opportunities
Project Manager, HVAC-Long Island City, NY
The Metro Group, Inc. is seeking qualified Project Manager candidates to thrive in a growing water treatment and HVAC-R services company. The successful candidate will be responsible for managing installation and construction projects involving HVAC and mechanical systems while working closely with our management teams, field teams, estimators and account managers to ensure best-in-class customer satisfaction.
Responsibilities include but are not limited to:
- Plan, manage, and implement multiple medium- to large-scale mechanical projects at once
- Execute project plans and scope according to the project documents, plans, budget and timeline
- Create and maintain Project schedule
- Determine project resource requirements (i.e., staffing, staging, etc.)
- Effectively lead, manage, and communicate with sub-contractors, vendors, and internal team members and management
- Professional representation at coordination meeting, including documentation of meeting minutes notes and future action items
- Close coordination with the estimating and field operation teams to capture key project information and for successful job approach and implementation
- Mitigate project risk and issues, manage project changes
- Provide best in class Customer service; accurately and comprehensively understanding customer requirements and translating those requirements into actionable steps
- Provide regular Project updates to management
- Provide project status updates and reporting to management
- Knowledgeable of the submittal and ordering process; including vendor negotiations and material buyouts, sequencing of orders, and quality control
- Preparing Change Orders; capable of any associated cost estimates and proposals
- Clean driver’s license (a DMV report will be run as part of the application process. Any offer is contingent upon a clean report)
- Demonstrated knowledge of HVAC-R, mechanical and plumbing systems to be confirmed during a field interview
- Ability to meet the physical requirements of the role, including climbing ladders/stairs to view system components, maneuvering in mechanical rooms, and similar
- Ability to work in a fast-paced environment
- Good at prioritizing tasks to meet deadlines
- Strong negotiation tactics
- Analytical with strong attention to detail
- Excellent communication skills
- Proficient with Microsoft Office: Outlook/Word/Excel
- Competitive compensation
- Expense reimbursement
- Excellent medical/dental and life insurance
- 401(k) with Company match and profit sharing
- Generous paid leave and Company holidays
- Life insurance
- Career advancement opportunities
Service Technician: Water Treatment-Long Island City, NY
The Metro Group, Inc., an established, successful Water Treatment Company is seeking water treatment service technician candidates. This is a union-track role offering competitive salary and fringe benefits, which include a 401k, medical and dental insurance, paid holidays, and vacation/sick time. Extensive on-the-job training provided.
Successful candidates will be responsible for maintaining the water treatment programs for clients comprised of a wide array of commercial and industrial buildings in and around the NYC-metro area.
This position is an excellent opportunity for candidates looking to acquire trade skills that will last a lifetime, and who are looking to establish themselves with a company that puts value into fostering an individual’s career growth.
A successful candidate will be:
- Desiring long-term employment and industry development
- Reliable and a self-starter
- Displaying a consistent work history
- Attentive to detail and customer-focused
- Mechanically inclined; Water Treatment experience preferred
- Experience in water treatment is a plus.
- Experience with HVAC or Maintenance is a plus.
- Experience with water filtration equipment is a plus.
- Experience with plumbing is a plus.
- OSHA 10 Card is a plus.
- Pesticide Applicators License is a plus.
- Experience with Pest Control is a plus.
- Assist with technical integrations, reporting and maintenance of existing web applications
- Enhance CRM functionality as requested through web programming
- Participate in automation of manual processes to streamline workload for existing staff by identifying potential improvement opportunities / report automation using SSRS, external data sources and other resources
- Collaborate with system integration projects by either integrating systems directly or through vendor management / acting as a liaison with key stakeholders
- Gather requirements, draft flow charts, create architectural diagrams, iterate on design, facilitate testing, go-live planning and support
- Create ad-hoc SSRS reports as requested in a timely and accurate manner for management (daily, weekly, monthly, and quarterly reports, migrate legacy reports from R&R to SSRS)
- Set and execute biweekly JIRA sprints to further IS team goals
- Monitor incoming issues and resolve bug tickets in a timely and accurate manner
- Setup and maintain new workstations and servers as virtual machines in the cloud
- Help backfill for IT when necessary such as troubleshooting technical issues with printers, servers, and user workstations
Qualifications and Requirements:- Bachelor's Degree or equivalent from a four-year College or technical school (preferably in Computer Science, Computer Engineering, Information Systems)
- NET Programming experience (minimum 1 year)
- Web Programming experience w/ HTML, CSS, JS (minimum 1 year)
- SQL experience (minimum1 year), specific to SQL Server (a plus)
- Intermediate knowledge of Microsoft Excel, including the ability to create / work with Pivot Tables, VLOOKUP and similar functions. Scripting knowledge in Perl, Python, PHP, Visual Basic and/or Windows batch scripting
- VM and/or Cloud Administration experience
Preferred Skills (PLUS but NOT required; we will train the right person):- AngularJS knowledge
- Macros and VBA proficiency
Benefits and Perks:- Great benefits package including medical and dental insurance
- 401K Retirement Plan with employer match and profit sharing
- Company-paid life insurance
- Paid holidays, Paid Personal Time Off
The Metro Group, Inc. is an EEOC-compliant employer.